Dear Allison, As your comments note, an experience at MacArthur Place reaches far beyond just a luxurious room, and we are thrilled to read that your experience was heightened with each turn throughout our ample grounds. We’ll share your thoughtful accolades with both our Spa and restaurant colleagues, and on behalf of our greater leadership team, we appreciate you shining a light on the warm welcome that enveloped your stay. The pleasure was fully ours, and we encourage you to visit again just as soon as you can. All the best, Justin WilsonGeneral Manager
Dear Carol, Reading that you would join us again is the greatest of compliments, though we certainly appreciate you shining a light on the warm welcome provided by our MacArthur Place team. It was a joy to serve as your Sonoma abode, and we look forward to spoiling you again, hopefully, one day soon. All the best, Justin WilsonGeneral Manager
Dear Jaclyn, Reviews like yours leave our entire MacArthur Place team smiling, and we thank you for taking the time to let others know that your every moment in the Sonoma Valley was so wonderfully enjoyed. We hope you’ll soon be back to join us again, and we trust you are looking forward to the same. Warm regards, Justin WilsonGeneral Manager
Dear Andrew, Greetings, and thank you for sharing your review. We are pleased to read that your overall stay was thoroughly enjoyed, though we do wish to apologize for the delays in having your fireplace serviced. We further apologize if our published resort fee was at all a surprise. Those details are presented in the reservation process on this website, and while the fee is consistent with other properties in the area, we understand the concern if this was not known prior to your departure. We thank you once more, and we hope we’ll one day have the chance to welcome you again. Warm regards, Justin WilsonGeneral Manager
Dear Sylvia, We hope this was the first of many Sonoma visits, and we thank you for making us a part of your wine-country getaway. We are elated to read that every moment was fully enjoyed, and we will be sure to share your spirited feedback with our service and culinary teams. On behalf of all of us, we fully endorse the mention of a return, hopefully, one day soon. Kind regards, Justin WilsonGeneral Manager
Dear Pamela, Greetings to you and yours, and thank you for taking the time to pass along your review. We appreciate the thoughtful accolades of our team and the warm welcome provided; we’ll be sure to celebrate that feedback at our next daily meeting. We appreciate the added feedback regarding your assigned guest room and, in particular, the note detailing the showerhead so that we can ensure our engineering team promptly has this resolved. While vineyards do not surround the property, there are endless tasting rooms within a short stroll, and we trust our native gardens that line the sidewalks of our village-style resort fully inspired your senses. We thank you once more, and we hope to further impress the next time we serve as your host. Warm regards, Justin WilsonGeneral Manager
Dear Alexander, It was a pleasure to acquaint you with our resort, and we thank you for sharing your review. As your comments suggest, we have long believed that our recovery efforts define our hospitality and our genuine interest in ensuring each guest feels perfectly at home. While we were sorry to see you go, we thank you for providing us the opportunity to explore various solutions, and we look forward to you visiting again so that we can ensure you fully experience the treasured moments we wish to create. We thank you once more for sharing your review, and we trust you are looking forward to your return just as much as we are. Until then. All the best, Justin WilsonGeneral Manager
Dear Kimberly We thank you for joining us in the Sonoma Valley, and we appreciate you taking the time to share your thoughtful review. While we know the visit was brief, we hope your next retreat can include a few days at the property so that you and yours can enjoy all that awaits, from our pool to our spa, and of course, the culinary experiences featured in Layla. The pleasure was ours, and we invite you to join us again just as soon as you can. Warm regards, Justin WilsonGeneral Manager
Dear Lisa,We are honored to have hosted your family for your daughter's 30th birthday, and we love hearing that the beauty of our grounds, our hospitality, and our easy access to Sonoma Square all conspired to ensure a great stay!As you discovered, service is paramount here at MacArthur Place, and we love that you utilized our pool during the recent heat wave. Thank you for joining us at the bar and for a bite to eat, and we hope we can entice you back! Perhaps for another family birthday!Warm regards, Justin WilsonGeneral Manager
Dear Thomas,It was a true pleasure to introduce you to our relaxing and inviting oasis, and we're glad you so enjoyed the outdoor shower! As you noted, our team is always eager to please, and we hope you'll join us for another getaway soon.Warm regards, Justin WilsonGeneral Manager
